Valerie at Work
Currently, Valerie works as an information designer with a computer security firm where she documents processes, edits technical knowledge-base articles, and writes online content and print material.

Services & Products

Valerie Bean has more than 10 years' experience writing, designing, and editing print and online business documents in various forms including:

• communiqués and presentations
• e-learning
• job aids
• knowledge base articles
• online help
• participant manuals
• policy & procedure guides
• process flow charts
• project plans
• risk management (SOX) documentation
• self-study training material
• style guides
• user documentation/software manuals

Valerie is currently working towards a certificate in Adult Learning at the University of Calgary.

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Clients & Industries

Clients appreciate her dedication to their project’s success and her commitment to timelines and budgets.

Corporate Clients and Former Employers

• Aegon Canada Inc.
• Bank of Nova Scotia
• Bank of Montreal
• CIBC Securities Inc.
• Edward G. Agency, The
• GlaxoSmithKline
• Guardian Group of Funds
• Hewitt Associates
• IBM Canada
• Katz Group of Canada
• Lexis Nexis Canada
• Newton Landry Management
• ProPharm Limited
• RPM Technologies Inc.
• Sleeping Giant Productions
• Symantec.cloud
• Transamerica Life Canada

Industries

• Banking—investment processing, sales & service
• Food & beverage—manufacturing and retail
• Human resources and payroll outsourcing
• Insurance
• Investment, brokerage—back office administration
• Investment, mutual funds—in-house and third-party administration
• Legal research services
• Pharmaceutical—manufacturing, retail
• Talent—film, television, voice, and theatre (principals)

Valerie has a Technical Writing Certificate from Humber College Institute of Technology and Advanced Learning.

Connect with Valerie Bean online at LinkedIn.com

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Professional Affiliations

Valerie found professional support in past memberships with:

• Professional Writers’ Association of Canada (PWAC)
• Canadian Freelance Union (CFU)
• Society for Technical Communication (STC)

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